Tell HMCO what happened so the concern can be reviewed promptly and fairly.
Provide your name, preferred contact method, the HMCO Loan Officer involved, a clear description of the concern and any relevant dates. Do not email Social Security numbers, complete bank account numbers or unencrypted financial documents.
HMCO prohibits retaliation for making a good-faith complaint, fair-lending concern or accessibility request.
The links below open official government or NMLS resources. Listing them does not imply that HMCO is licensed in every jurisdiction represented.
Florida OFR accepts information concerning potential misconduct by financial-service providers under its jurisdiction.
Open official resource ↗NYNew York Department of Financial ServicesFile a consumer complaintDFS provides a complaint process for mortgages and other financial products. HMCO’s New York mortgage broker license remains pending.
Open official resource ↗USConsumer Financial Protection BureauSubmit a federal consumer complaintThe CFPB accepts complaints about mortgages and other consumer financial products and services.
Open official resource ↗NMLSNMLS Consumer AccessVerify company and MLO informationSearch public licensing and registration information for mortgage companies and individuals.
Open official resource ↗